The client Care Coordinator is responsible for the day-to-day scheduling and coordinating of caregivers, taking client inquiries, performing non-medical in home assessments, introducing care staff to clients and resolving issues that may arise amongst the client and their staff.
A critical component of the Client Care Coordinators role is to demonstrate the company's culture and to express the highest standards of integrity, excellent follow through and consistency, and exceptional customer service and client satisfaction.
The Client Care Coordinator works as part of a muti-disciplinary team to assure that all the client's needs are being addressed and expertly met. The Client Care Coordinator works directly with the Client Care Supervisor to assure that agency is providing its services in a timely manner that meet the wishes and needs of the agency clients.